Bitrix24 Review Best Business Tools Overview

What is Bitrix24?

Our Bitrix24 Review reveals an excellent platform of business tools that provides everything your small to medium-sized company needs, with progressive growth capabilities.

Bitrix24 CRM, social media marketing to project management it has it all.

Its easy-to-use interface makes it an excellent choice for companies with limited IT (information technology) resources.

What Is Information Technology?

With Bitrix24, you can do the following: manage contacts, track leads, create proposals, track employees’ time and attendance in real-time, send emails automatically based on actions taken by recipients (e.g., if they unsubscribe), share files securely with customers or team members, set up workflow notifications, so you know what stage each task is in at all times and much more!

Bitrix24 FKA Bitrix Intranet And Company Information

The Bitrix24 FKA Bitrix Intranet review informs that Bitrix has been around for a very long time, since 1998.

In the past, it was simply an intranet collaboration suite of tools branded under Bitrix Intranet that were used to help make businesses more efficient and productive.

It was also developed to help businesses stay connected with their customers on their terms, not on the companies.

Today, this platform is much more than just an intranet suite, and since 2012 rebranded under Bitrix24 whit its new cloud-based addition version. Additionally, both on-premise and cloud-based intranet versions are available.

It’s now a complete business management solution with 5 customizable business tools in total synergy in one powerful platform.

The company counts over 12k partners throughout more than 152 countries. Trusted by 9 million users among business organizations worldwide.

Bitrix24 has received positive reviews from Forbes, The Huffington Post, Venture Beat, and other informative platforms.

What is Bitrix24 Address?

Bitrix, Inc (US HEADQUARTERS)

901 N. Pitt Street, Suite 325,

Alexandria VA 22314 USA

Bitrix24 Phone Number

Phone number: Tel./Fax: +1-703-740-8301

In this Bitrix24 review, I overview their 5 business tools and their capabilities. I also overview a few more exciting features you may want to know about.

What is Bitrix24 Used For?

• Managing all projects and tasks with the built-in project manager and document sharing system.
• Optimizing sales funnels with lead scoring, generating leads with campaigns and forms, targeted emails, and managing your contacts in CRM.
• Grow your business along with your team with Bitrix24.

You can work together on projects, share files and collaborate in real-time from anywhere with the help of these business tools: communication platform, project management, customer relationship management (CRM), contact center, and website builder with blogging functionalities.

Bitrix24 Review Reveals The 5 Main Benefits of Choosing Bitrix24

The main benefit of choosing Bitrix24 is an entire ecosystem of business tools you can easily customize. These are the five main benefits of selecting Bitrix24 and the type of customization configuration you can perform to suit your requirements.

1. You can customize by communication for your marketing, human resources (HR), project management, customer service (CS), sales, and other departments. It is the perfect solution for any small- to medium-sized business (SMB).
2. You can customize by industry. One of the most remarkable features of Bitrix24 is its ability to customize by industry categories. With this feature, you can change your company’s workspace dashboard and other tools to be more tailored toward a specific industry.
3. You can customize by the need for mobility, productivity, communication management, and leadership. Bitrix24 offers a comprehensive range of features and functionalities to choose from to better suit all your needs.
4. You can customize by the tool. You can customize the telephony, calendar, CRM, tasks and projects, and website builder. Whatever you want to customize, Bitrix24 will give you the power.
5. You can customize by business Size. For Solo Entrepreneur, Small and Medium Businesses (SMB), Enterprise, and Government, Bitrix24 has got you covered.

Bitrix24 Review Pros And Cons

Pros

• Most software is free
• Free CRM, collaboration & communication tool suite
• A multitude of features
• Free domain and hosting & website tools
• Exceptional customization capabilities

Bitrix24 is a good option if you need to collaborate with international teams or want some advantages from SAAS products.

If you need a well-rounded SaaS CRM, Bitrix24 might be an excellent choice. You can also benefit from training and 24/365 support.

Cons

• A bit of a learning curve
• Limited to a single team, which limits the features available.
• Many website templates and themes are not being used by other platforms
• The free version is missing essential features like spam protection or analytics tools.
• The website builder is not as robust or intuitive as other options on the market.
• More expensive than some of its competitors.
• Less marketing-focused.
• No business intelligence (BI) tools

What Is Bixtrix24 Mostly Recommended For?

The free version of Bitrix24 is perfect for small business owners and startups.

Benefits of the free version are:

• no cost to set up or maintain
• email notifications on new activity in your account (users create accounts, post content, etc.)
• single domain name (e.g., my business name.bitrix24),- custom logo.

Open source CRM that lets you manage a company from sales to marketing.

Bitrix24 intranet is an open source CRM platform with the ability to handle all aspects of a business.

It features everything from customer management and contact center project management system website builder tool, including blogging functionality.

Who Is Bitrix24 For?

Bitrix24 is for businesses of all sizes, Fortune 500 companies, and small startups. It’s a one-stop solution that handles everything from simple project management to an enterprise contact center suite.

• Good if you know how to use technology well and are a bit tech-savvy
• Good for SMBs
• Suitable for the sole proprietor
• Enterprise

The 5 Solution Tools of Bitrix24 Review

1. Bitrix24 communication platform
2. Bitrix24 project management review
3. Bitrix24 CRM review
4. Bitrix24 contact center review
5. Bitrix24 website builder review

Bitrix24 Business Tools Overview

Bitrix24 Communication Platform – Online Collaboration Suite

You can use Bitrix24 to communicate with your team members, share important online documents (work reports) stored in the cloud, and work on a joint project. It’s the perfect multi-channel communication tool.

The communication platform in Bitrix24 includes: chat rooms, group chats, file sharing & document editing (with comments), HD video calls, conferencing and screen sharing, cloud storage, task management, workflow automation, and a calendar.

Bitrix24 offers an accessible business VoIP phone system only for commercial plan users.

– Chat rooms are a great way to communicate privately or in groups with team members. Every one can add new messages and upload files that other chat room participants will be able to download without leaving the app. It’s also possible for one person to mute specific words from being mentioned in the chats.

– Group chats are one-on-one or up to 100 people, which can be an excellent tool for brainstorming sessions.

–File sharing with comments is an excellent way of letting teammates review each other’s work without the need to email attachments back and forth – it also makes it possible to track changes within files in real-time.

Bitrix24 Project Management Review

Bitrix24 is a perfect fit for small and medium project and task management businesses.

It offers a free online project management service, which includes: the ability to create tasks, assign them to team members or external contractors, track progress, comment on every task’s status, sort tasks by their deadline date, and sort based on priority level.

The Bitrix24 project management platform includes tasks and projects, workload management, task templates and automation, visual project management, task dependencies, project workgroups, time Tracking, external users, KPI, and task efficiency.

A business owner gets the following benefits from Bitrix24’s project management:

•  The ability to create tasks and assign them, as well as track progress.
•  Comments on every task status, sorting tasks by their deadline date or priority level.
•  Visual project management that allows viewing workgroups in a unified timeline.

Bitrix24 CRM Review

CRM stands for customer relationship management. It is a system that helps companies keep track of their relationships with their customers, including contact information and other details related to those contacts.

The goal of CRMs like Bitrix24 is to help you reach out to your leads better and help your sales team have a better idea of who they are selling to.

In Bitrix24, the CRM tool is called “Sales manager” it includes features found in most other CRMs: workflows for communication with customers, tasks that need completing for each customer or lead, email templates for different purposes, customization of sales plans and forecast.

Bitrix24 CRM has an outstanding balance between automation and personalization options.

The CRM is integrated with the website builder, so you can create landing pages and forms for your prospects to sign up on and send them automated messages when they fill out forms or leave their email addresses.

Bitrix24 CRM features an all-in-one solution for a customer’s contact information, tasks, and email conversations.

The CRM platform in Bitrix24 includes a CRM dashboard that can filter by name, company, or date range. Also lead acquisition, lead management, sales automation, quotes and invoices, sales center, marketing analytics, customer support, and CRM store.

Bitrix24 CRM software is 100% free for up to five users. In addition, you can import and export databases.

You can also share your data with others using different profiles and roles for each user, which is excellent when you have several people who are working on a project.

The CRM application is available in English, French, Spanish, and Russian.

Bitrix24 Contact Center Review

A contact center is an important thing to consider in business. It’s a great way to keep track of your customer service and ensure you’re providing the best possible experience for your customers.

Bitrix24 offers a complete and easy-to-use phone system that can handle any task, whether answering calls or transferring them to the appropriate department or member representative.

The Bitrix24 contact center platform also includes: social media integration, email marketing, contact forms, and messengers live to chat to communicate with customers.

The Bitrix24 contact center supports live chat offered by the website builder.

The social media features make it easy for users to connect conveniently on Facebook Messenger or through a simple tweet.

The social media integration allows users to post updates from their Bitrix24 account, which is perfect for companies that want to keep their customers up-to-date on promotions or events.

The social media tools also allow users to automate essential tasks by posting content on the company’s behalf.

Bitrix 24 also offers an SMS (short message service) function, which is perfect for businesses that depend on customer communication.

Bitrix24 project management module provides a user-friendly interface for managing tasks and projects. It also integrates with the CRM module of Bitrix24 so team members can be notified about new tickets in real-time.

The classic helpdesk capability of Bitrix24 tracks customer service requests, allowing teams to focus on helping clients and customers in need.

Bitrix24 Website Builder Review

Bitrix24 owns a website builder which is template-based. Over 100 templates are available to customize your site and store as much or little as needed by the tools.

The website building service includes SEO optimization for search engine ranking, responsive design (so it works on any device), free hosting with a custom domain name, and landing pages.

Many different features can be used in your website building project. However, the most notable are Superblocks, Landing Pages (which focus on conversion), SEO-ready templates, and responsive design.

SuperBlocks

Web designers have found new ways to create pages using a pre-designed page block. This saves time and money because you can design a website from one prebuilt element that has been customized with your colors, graphics, backgrounds, etc.

Landing Pages

Landing pages focus on conversion instead of just creating an aesthetically pleasing site for visitors to browse around. A landing page focuses more on getting users to enter their email address or phone number instead of trying to sell them something.

SEO-Ready Templates

The search engine optimization (SEO) ready templates are most important for SEO purposes. These templates are designed with Google’s recommended guidelines in mind so that you can rank higher and show up more often in search engines for your desired keywords.

Online Store

An online store is a free way to sell your products or services on the internet. Bitrix24 is excellent for growing traffic to your site and pushing it into the online store.

Bitrix24 Integrations & Apps add-ons Review

Bitrix24 Free integrations

Bitrix24 offers free integrations with Xero, Mailchimp, WhatsApp, Asterisk, Zoom, Quickbooks, RingCentral, Stripe, and Paypal.

New Integration Apps

• On June 23, 2021 – Jira Integration App
• On June 24, 2021 – QuickBooks Integration App
• On June25, 2021 – Zendesk Integration App

Bitrix24 Apps add-ons and Custom Solutions

Bitrix24 offers a marketplace of business apps and custom solutions to help your company grow.

You can access everything from payroll management, CRM, project management, HRMS (human resource management system), and more with just one click.

For example, the company’s customer service software – Skype for Business Chat, powered by Bitrix Digital Agency, is now available as a stand-alone app from the marketplace.

Some other add-ons and custom options from Bitrix24.Market include:

• Custom landing pages (template-based)
• Forms
• Third-party tools
• Wide range of solutions for telephony
• Banking
• Payments systems
• Chatbots

Bitrix24 Enterprise customers can purchase add-ons at an exclusive discount on the marketplace. In addition, the company will also offer a 30% bonus in credits for any new purchases.

More interesting functions that are worth mentioning in Bitrix24 Review

Bitrix24 Mobile and Desktop Apps

Free mobile app (Android & Apple)

The mobile app for Windows Phone is coming soon. It’s the first and only business social network leveraging mobile technology to keep users connected on the go.

Desktop application for Mac, Android, iPad & iPhone devices available in App Store and Google Play Store, respectively.

All desktop apps are compatible with Chrome OS too.

Download Bitrix24

Many downloads are for mobile, desktop, open-source, and at no cost.

Bitrix24 API

Bitrix 24 offers an API (Application Programming). The API is available in RESTful and SOAP formats.

It enables developers to create their products based on Bitrix 24 functionality, such as CRM or project management tools.

The primary purpose of the API is to provide a simple way for external systems (a company’s ERP “enterprise resource planning” system) to interact with Bitrix24 without having direct access to the Bitrix24 server.

Open API-Enhance cloud intranets by adjusting to the needs of different users. The API is free for all customers and can be used without registration.

Bitrix24 Pricing Plans

There are three pricing plans for Bitrix24: Basic, Standard, and Pro. The Basic plan includes all the basic features of a business website builder plus up to five users, which can be used by employees or customers.

The Standard plan provides enough space for 20 sites with 100 MB storage per site – from marketing campaigns or customer service to sales or collaboration.

The Pro plan has unlimited storage and allows up to 200 users (depending on the pricing tier) with full CRM, project management, contact center features, and a communication platform.

It also provides additional services for each of these components, such as marketing automation tools for CRM or analytics dashboards in Bitrix24.

Bitrix24 Prices

•  Basic: $19/mo 
•  Standard: $49/mo
•  Pro: $99/mo

The prices include a subscription for the Cloud module giving the company access to unlimited storage space, backup stored in three data centers, and disaster recovery options that help protect against natural disasters such as floods or fires.

All plans provide free customer support.

Try it with a free trial available for 30 days with limited features, and signing up for the monthly plan is not necessary to take advantage of the service.

Bitrix24 Telephony Pricing and Features

All chat and call options are free of charge. In addition, you can initiate a phone call to any Bitrix24 user or anyone from your contact list in just one click without needing to dial an international number beforehand.

The application also allows you to make video calls via webcam-equipped computers amid desktop screen-sharing sessions with remote users.

Bitrix24 SMS Pricing

Bitrix24 has a free app to send and receive SMS text messages. It is handy for business owners on the go not wanting to be tied down by their computers while out of the office. The five-year cost for Bitrix24’s service comes at an affordable $30 per year.

Bitrix24 Website Pricing

Bitrix24 is a cloud-based software platform that offers all the tools (including websites) you need to manage your business without additional costs on top of what you are already spending.

Bitrix24 On-Premise Pricing

Bitrix24 on-premise pricing is scaled from $49 to $999, with the upper tier offering enterprise-level features.

So it is scalable and starts at just $49/month for small teams and organizations of 500+ users.

The maximum number of employees that can use this system simultaneously ranges from 200-499, so you don’t have to worry about overloading the system.

The annual billing cycle is based on a monthly rate of $49/month, or you can opt-in for a yearly contract with discounts of up to 50%.

Bitrix24 Sites Tutorials

In the resource library, you will find tutorials, how-to videos, and articles about how to use Bitrix24 for business. For example, one of the guides is “How To Create an Intranet Site.”

It explains how to do this using a step-by-step tutorial that walks you through each process section.

This article includes instructions on creating menus and submenus and adding and removing pages.

It also includes information on how to create a menu of all the sites available in Bitrix24, including intranet, extranet, and public areas.

In addition, this article covers how to add an RSS feed to your site.

The guide is written by Andrey Vasilievskyy from Bitrix Support.

A multitude of tutorials is a big part of Bitrix24. In addition, you can find many guides to help you learn how to use the site independently.

See Bitrix24 In Action – Full Video Demonstration Below

Is Bitrix24 The Perfect Solution For Your Business?

Bitrix24 is the perfect solution for any business, from startups to enterprises.

It is an all-in-one business management platform that offers everything you need to manage your entire operation in one place.

From customer relationship management (CRM) and human resources (HR) solutions to project management and accounting tools, it has a toolkit explicitly built for every type of company.

With over 8 million users worldwide, this award-winning software proves why it is more than just another cloud-based service provider – it is THE top choice among SMBs and enterprises alike!

To find out if this system can help transform your own business into a success story, too, visit their website today or start a free trial now!

You can also read about Bitrix24 competitors in our Top Ten CRM Software Platforms.

Related Posts: Keap Infusionsoft Review | Leadpages Website and Page Builder Review | Customer RelationshipManagement-CRM Software